1. What do you offer?
We provide a range of digital services and products designed to help businesses, freelancers, and creators elevate their online presence. Our services include website development, landing pages, branding, design, WooCommerce setups, and much more. Additionally, we offer digital products such as templates, designs, and code snippets to save you time and enhance your projects.
2. How do your services work?
When you select a service and proceed with checkout:
- You will not be charged immediately.
- Our team will contact you to discuss your project scope, requirements, and any customizations needed.
- Once we agree on the project details, we will start working on your service.
- Payment instructions will be sent to you via email, WhatsApp, or official channels.
This ensures your project is fully understood and planned before any payment is made.
3. What are your digital products?
Our digital products include ready-to-use templates, designs, code snippets, and other digital assets. These products are fulfilled through our Lemon Squeezy Digital Store, which is a secure external platform specifically for digital product delivery.
When you click the Digital Store link in our navigation menu, you will be redirected to Lemon Squeezy to browse and purchase these products safely.
4. How are payments handled?
Services:
- Payments for services are handled through Paymob, a trusted payment platform known regionally and internationally.
- Paymob allows secure payment links for your projects once we finalize the scope.
Digital Products:
- Payments are processed through Lemon Squeezy, which acts as the merchant of record.
- Lemon Squeezy handles all payment processing, taxes, and compliance.
- You can checkout securely without worrying about tax, invoicing, or technical issues.
5. Which currencies do you support?
- Local Customers (Egypt): All service and product amounts will be charged in EGP to comply with legal and regulatory requirements.
- International Customers: Payments are processed in USD for convenience.
6. Data, Privacy, and Support
We take your data, privacy, and billing seriously. If you have any questions about your project, need help with checkout, or want more information about our services, contact us directly. Our team will respond promptly to address your inquiries and guide you through the process.
7. Need help or have a question?
If you need further clarification or support regarding:
- Services
- Digital products
- Payments and billing
- Technical assistance
Please reach out to us via our contact page, and we’ll ensure you get all the help you need.